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ask questions
“Research shows that asking questions instead of giving answers can overcome people’s defensiveness. You’re not telling your boss what to think or do; you’re giving her some control over the conversation and inviting her to share her thoughts. Questions like “What if?” and “Could we?” spark creativity by making people curious about what’s possible.”
Adam Grant, Persuading the Unpersuadable
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favor the long-term
“If you’re ever uncertain what to do, search for the approach that maximizes your impact at the company over the next three years rather than the next three months, and do that.”
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habits are the major determiner of outcomes
“What I do every day matters more than what I do once in a while.”
Jocelyn K. Glei, 99U, Manage Your Day-to-Day